About this document
We do not have any access to customer data beyond the information provided by Atlassian Marketplace over the course of evaluating or purchasing our products and are not going to change that in the future. Therefore, we do not use this data for e.g. analysis, except for data anonymized by Atlassian.
Our cloud products for cloud version of Atlassian Confluence run on the Heroku cloud platform. Heroku’s physical infrastructure is hosted and managed within Amazon’s secure data centers and utilizes the Amazon Web Service (AWS) technology. The Amazon servers are located in Ireland and Frankfurt (Germany).
Status information about the Heroku cloud platform can be found here: status.heroku.com.
Both Heroku and Amazon have published security statements that you can you can find at the following links:
For check of add-ons licenses we need to store instance and license information. These are stored on Amazon servers in Frankfurt (Germany).
Image Galleries and Sliders for Confluence Cloud
This add-on requires access to the attachments of pages from various spaces over REST API of your Confluence instance. Only attachments according to user rights will be displayed. Content of pages or attachments will not be transported to Heroku cloud platform. All sensitive datas remain on your cloud system.
If you have any problems using our products, you may contact us over contact form. Depending on the issue we may request log files, which you are free to give to us. All log files, including any data that is transferred with them, are only used to analyze and solve your individual issues, nothing further.
We continuously strive to keep our products and data secure for you. If you detect any security vulnerability, please contact us and we will immediately find a solution to the issue.
Right to Demand Information
You are entitled to request information on the personalized data saved in respect to you, on the origin of this data as well as on the purpose of the processing at any time.
Contact data provided by the Atlassian Marketplace over the course of evaluating or purchasing our products will be filed and evaluated. This data will, for instance, be used to send relevant information to you, to make using our products more efficient and fun.