Data Security and Privacy Statement

About this document

This pri­va­cy state­ment covers all Atlassian pro­ducts by MOEWE GbR – Adri­an Mör­chen, Mar­kus Wei­gelt („we“) and shows how we use and pro­tect the infor­ma­ti­on that our cus­to­mers („you“) pro­vi­de to us. By using any of our pro­ducts or ser­vices, you are accep­t­ing the prac­ti­ces out­lined in this pri­va­cy poli­cy.

This pri­va­cy poli­cy app­lies to both per­so­nal infor­ma­ti­on (which can be attri­bu­t­ed to a spe­ci­fic indi­vi­du­al) and non-per­so­nal infor­ma­ti­on that is collec­ted by us. We will not share any infor­ma­ti­on with anyo­ne other than our sub­con­trac­tors, who are also bound by the­se pri­va­cy prac­ti­ces.

Products

We do not have any access to cus­to­mer data bey­ond the infor­ma­ti­on pro­vi­ded by Atlassian Mar­ket­place over the cour­se of eva­lua­ting or purcha­sing our pro­ducts and are not going to chan­ge that in the future. The­re­fo­re, we do not use this data for e.g. ana­ly­sis, except for data anony­mi­zed by Atlassian.

Cloud

Our cloud pro­ducts for cloud ver­si­on of Atlassian Confluence run on the Hero­ku cloud plat­form. Heroku’s phy­si­cal infra­st­ruc­tu­re is hos­ted and mana­ged wit­hin Amazon’s secu­re data cen­ters and uti­li­zes the Ama­zon Web Ser­vice (AWS) tech­no­lo­gy. The Ama­zon ser­vers are loca­ted in Ire­land and Frank­furt (Ger­ma­ny).

Sta­tus infor­ma­ti­on about the Hero­ku cloud plat­form can be found here: status.heroku.com.

Both Hero­ku and Ama­zon have publis­hed secu­ri­ty state­ments that you can you can find at the fol­lowing links:

For check of add-ons licen­ses we need to store instance and licen­se infor­ma­ti­on. The­se are stored on Ama­zon ser­vers in Frank­furt (Ger­ma­ny).

Image Galleries and Sliders for Confluence Cloud

This add-on requi­res access to the attach­ments of pages from various spaces over REST API of your Confluence instance. Only attach­ments accord­ing to user rights will be dis­play­ed. Con­tent of pages or attach­ments will not be trans­por­ted to Hero­ku cloud plat­form. All sen­si­ti­ve datas remain on your cloud sys­tem.

Support

If you have any pro­blems using our pro­ducts, you may con­ta­ct us over con­ta­ct form. Depen­ding on the issue we may request log files, which you are free to give to us. All log files, inclu­ding any data that is trans­fer­red with them, are only used to ana­ly­ze and sol­ve your indi­vi­du­al issu­es, not­hing fur­ther.

Security vulnerabilities

We con­ti­nuous­ly stri­ve to keep our pro­ducts and data secu­re for you. If you detect any secu­ri­ty vul­nera­bi­li­ty, plea­se con­ta­ct us and we will immedia­te­ly find a solu­ti­on to the issue.

Cookies

For pro­ducts that work with brow­sers, we may use coo­kies to store infor­ma­ti­on of the user for the dura­ti­on of his visit and until his next visit at a later time. A „coo­kie“ is a small amount of data that is stored on the hard dri­ve of the com­pu­ter of the user.

Right to Demand Information

You are enti­t­led to request infor­ma­ti­on on the per­so­na­li­zed data saved in respect to you, on the ori­gin of this data as well as on the pur­po­se of the pro­ces­sing at any time.

Amendment of Privacy Policy

We reser­ve the right to amend this pri­va­cy poli­cy at any time. In case of any signi­fi­cant amend­ment you will be infor­med via email.

Email

Con­ta­ct data pro­vi­ded by the Atlassian Mar­ket­place over the cour­se of eva­lua­ting or purcha­sing our pro­ducts will be filed and eva­lua­ted. This data will, for instance, be used to send rele­vant infor­ma­ti­on to you, to make using our pro­ducts more effi­ci­ent and fun.

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